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Employment
We offer a fun and relaxed work environment, competitive salaries, and in almost all cases complete benefits packages. We are seeking motivated individuals who wish to contribute to and profit from what we believe will be an extremely exciting time period for our company.
Positions:
BMA Account Manager
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BMA Account Manager
Job Description:
Client liaison
for all plan management issues, requiring
limited travel; new business implementations and
renewals, client enrollment meetings; contract
maintenance; vendor relationship management;
assistance for Sales & Marketing Department.
Responsibilities:
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Responsible for client satisfaction and
retention through proactive contacts and
thorough follow-up on outstanding issues.
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Must maintain routine, favorable contact
with current clients.
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Review plan performance and recommend plan
changes.
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Present renewal information in an informed
and educated manner.
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Recommend products/services to clients and
follow up with Producers on sales leads.
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Resolve issues pertaining to rates/fees
and stop loss.
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Meet or exceed company goals regarding
customer satisfaction.
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Serve as information resource to clients,
sales support, marketing and management
regarding ongoing operations.
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Decision Making/Problems: Make decisions
based on a combination of factors. Solve
arising problems using sound judgment and
experience. Maintain an in-depth
understanding of the organization and nature
of the business in order to resolve
problems.
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Cultivate relevant markets by developing
and maintaining industry and product
knowledge, understanding customer needs and
concerns, participating in Marketing events
and continuously promoting a positive
company image.
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Perform other duties as required.
Qualifications:
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Bachelors degree in Business
Administration or related discipline is
required. Related work experience can be
substituted for educational requirement.
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A minimum of three years experience in
health insurance industry,
claims operations, or customer service
experience--self-funded environment a plus..
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Has thorough understanding of the
organization, work environment, and process.
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Strong technical skills required to
complete assignments, might be required to
train others in area of technical expertise.
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Must be proficient in Microsoft Office,
including Word, Excel, PowerPoint, and
Outlook.
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Must possess strong Project Management
skills.
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Must be able to organize activities and
handle multiple projects simultaneously with
effective and timely follow up on each.
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Must possess a positive attitude while
operating under pressure and be an
independent problem solver.
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Excellent verbal and written communication
skills.
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Must have exceptional interpersonal and
group presentation skills.
Please email your resume to job@bmatpa.com.
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BMA, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
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