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Deborah
LaLanne, Director of Claim Operations
Ms. LaLanne is the Claims Manager at
BMA. Ms. LaLanne has over 26 years of
experience in the adjudication of medical, dental,
vision and prescription drug claims within employer
sponsored health plans. Ms. LaLanne has
extensive experience in the areas of coordination of
benefits (COB), subrogation, pre-certification,
integrated care management and benefit
communications. Ms. LaLanne has had extended
management engagements with General American Life
Insurance Company and Anthem Health Plans of Texas
and is familiar with the adjudication of HMO, PPO,
and POS type plans. She is BMA’s primary
coordinator of stop-loss claim filings and also
oversees plan document preparation and medical
management/cost containment programs. Ms.
LaLanne attends numerous educational seminars
throughout the year and is a regular participant in
the Society of Professional Benefit Administrators
annual conferences. Ms. LaLanne is the key
claims department contact for VIP clients of BMA
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